Coldwells House lies just outside the city of Hereford, providing residents all the amenities of the city. From the famous cathedral and the River Wye to the shops, banks and theatres, residents are encouraged to capitalise on Hereford's natural and cultural benefits. The hospital and GP surgery are also very close by.
Coldwells House, a painted Georgian Villa, has recently undergone a complete architectural refurbishment; it has been extended and altered to take better advantage of the natural light and surrounding countryside afforded by this unique property. The interior of the building has been tastefully furnished, while the gardens have been landscaped. There is a greenhouse used by the residents in their regular gardening club.
Location
Coldwells House Care Home
Coldwells House Residential Home Coldwells Road, Burcott, County of Herefordshire
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.